Privacy Policy
Introduction
The Art House respects each individual’s right to personal privacy. We will collect and use information through our website only in the ways disclosed in this policy. This policy applies to any personal information we collect from you, you choose to provide to us, or will be processed by us. Information may be collected in written forms, via www.the-arthouse.org.uk, or from connected third-party platforms such as Shopify, Eventbrite, and Zoho.
In relation to the UK GDPR, tailored by the Data Protection Act 1998, the data controller is The Art House. For more information about the UK GDPR please visit the Information Commissioner’s Office (ICO).
If you have any questions or concerns about the way we collect, store or use your information, please contact us or call 01924 312 000.
Covid-19 Test and Trace Data
We no longer collect Test and Trace data following a change of UK government guidance. Any information previously collected as part of the UK’s Track and Trace scheme has been deleted from all physical and digital records held by The Art House.
General Information Collection
www.the-arthouse.org.uk collects information through our website at several points.
We will collect the following general data from users and subscribers: name, address, postcode, email, contact telephone numbers, ticketing/purchase data, billing information, other information acquired via Cookies (see full Cookie Policy for details).
We collect this information through contact, enquiry and registration forms, and through mailing list subscription forms. The information is required to use certain features of www.the-arthouse.org.uk and is transmitted voluntarily. Any other information we request is optional.
Information Usage
The personal data information collected by www.the-arthouse.org.uk will be used primarily for monitoring and internal administration purposes. Member’s details will be stored on a secure password-protected database. Any hard copies of forms or other types of communication will be stored in a locked room. Only those who have subscribed to The Art House mailing list will receive marketing communications from us. We will never share your personal details with other organisations, with the exception of third parties to whom we are required, by law, to share information. We will not supplement information collected on our website with data from external sources.
We will carry links to external websites, including third-party payment gateways. When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
Users under 18
Please ensure that you have permission from your parent/guardian to provide personal information to us if you are under 18 years of age.
Access to Information
You are entitled to access the data we have on you under current Data Protection guidelines. You can also report inaccuracies, ask us to stop contacting you with certain types of information and request to have your data deleted from our database. Contact us by email or by writing to The Art House, Drury Lane, Wakefield, WF1 2TE.
Problem Resolution
We are committed to responding to requests within 10 business days.
Changes to our Privacy Policy
We reserve the right to update and change our Privacy Policy to ensure legal compliance and the continued protection of our customers’ data. Any changes made to the policy will be added to this page. We recommend that you check back regularly to view any updates or changes.
Last updated: 28 April 2022
