Privacy Policy

Introduction

The Art House respects each individual’s right to personal privacy. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at www.the-arthouse.org.uk, with the exception of our Covid-19 Test and Trace data collection statement below.

If you have any questions or concerns about the way we collect, store or use your information, please contact us or call 01924 312 000.


Covid-19 Test and Trace Data

We’re really pleased to be able to undertake the first phase of reopening and we want to be able to stay open, so we’re introducing new measures to help keep everyone safe. We’ll be taking contact details from customers, visitors, and staff, plus the times they are on the premises. These will need to be kept for 21 days and, if asked, we will provide them to NHS Test and Trace.

As with all the data we record about our customers, visitors, and staff your information will be stored securely, in line with data protection laws, and will not be shared with anyone else. We will also not use your data for anything else like marketing.

We are doing this to help reduce the risk of any local outbreak – by sharing your information NHS Test and Trace can quickly identify people who have come into contact with someone who has tested positive for COVID-19 and ask them to take the necessary precautions.

Thank you for your help.


General Information Collection

www.the-arthouse.org.uk collects information through our website at several points.

We will collect the following general data from users and subscribers: name, address, postcode, email, contact telephone numbers, ticketing/purchase data, billing information, other information acquired via Cookies (see full Cookie Policy for details).

We collect this information through contact, enquiry and registration forms, and through mailing list subscription forms. The information is required to use certain features of www.the-arthouse.org.uk and is transmitted voluntarily. Any other information we request is optional.

Information Usage

The personal data information collected by www.the-arthouse.org.uk will be used primarily for monitoring and internal administration purposes. Member’s details will be stored on a secure password-protected database. Any hard copies of forms or other types of communication will be stored in a locked room. Only those who have subscribed to The Art House mailing list will receive marketing communications from us. We will never share your personal details with other organisations, with the exception of third parties to whom we are required, by law, to share information. We will not supplement information collected on our website with data from external sources.

We will carry links to external websites, including third-party payment gateways. When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

Users under 18

Please ensure that you have permission from your parent/guardian to provide personal information to us if you are under 18 years of age.

Access to Information

You are entitled to access the data we have on you under current Data Protection guidelines. You can also report inaccuracies, ask us to stop contacting you with certain types of information and request to have your data deleted from our database. Contact us by email or by writing to The Art House, Drury Lane, Wakefield, WF1 2TE.

Problem Resolution

We are committed to responding to requests within 10 business days.

Changes to our Privacy Policy

We reserve the right to update and change our Privacy Policy to ensure legal compliance and the continued protection of our customers’ data. Any changes made to the policy will be added to this page. We recommend that you check back regularly to view any updates or changes.

 

Last updated: 09 September 2020

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