We’re looking for a new Visitor Welcome & Cafe Supervisor to join our team. This role oversees the day to day delivery of The Art House’s visitor welcome and café, ensuring a high-quality offer and an excellent, inclusive experience for all visitors.
Working closely with the Head of Commercial and Welcome, the Visitor Welcome & Café Supervisor will coordinate the daily workload of the Visitor Welcome Team, oversee café operations and support the delivery of consistently high standards of customer service, food safety, stock management and operational efficiency.
Details:
Job Title: Visitor Welcome & Café Supervisor
Reporting to: Head of Commercial & Welcome
Supervises: Visitor Welcome Team
Contract: Permanent
Working Hours: 22.5 hours per week over 3 days (ideally alternate Saturdays)
Annual Leave: 17 days per year (28 day FTE)
Salary: £26,000 per annum FTE, pro rata to the contracted hours
Location: The Art House, Drury Lane, Wakefield, WF1 2TE
The Visitor Welcome & Cafe Supervisor is responsible for overseeing the day to day delivery of The Art House’s visitor welcome team and café, ensuring a high-quality offer and an excellent, inclusive experience for all visitors.
The Visitor Welcome Team is responsible for welcoming visitors, responding to queries by email and telephone, supporting visitors to engage with our exhibitions and events and delivering our on-site café service.
Working closely with the Head of Commercial and Welcome, the Visitor Welcome & Café Supervisor will coordinate the daily workload of the Visitor Welcome Team, oversee café operations and support the delivery of consistently high standards of customer service, food safety, stock management and operational efficiency.
To see the full list of responsibilities and person specification, please download the Job Description.
How to apply
To apply, please email jobs@the-arthouse.org.uk with your CV and a cover letter outlining what attracted you to The Art House, then fill in our equal opportunities monitoring form.
The Art House is committed to ensuring that every person who works with and for us is treated equally, without discrimination on any grounds.
Our Equal Opportunities Monitoring form is designed to gather anonymous information which helps us maintain equal opportunities best practice.
The Art House is disability confident committed. Disabled candidates who meet the minimum criteria for the post will be guaranteed an interview. Please indicate any access needs you may have during the selection process if you choose not to submit an access doc/rider.
Deadline for Applications
Applications close at 17:00 on Wednesday 11 November, you will hear back from us by Monday 16 November. Interviews will take place during the Week Commencing 16 November.
Thank you, we look forward to receiving your application.
If you would like us to provide the job description in any other formats please contact jobs@the-arthouse.org.uk